Warranty Policy

📦 Warranty Policy — gagacase.com
We stand by the quality of our products. All purchases from the following official channels are covered by a 12-month warranty:

Amazon

eBay

Walmart

gagacse Official Website (https://gagacase.com)

📝 Warranty Extension
Want extra peace of mind?
👉 Click here to register for an extended warranty

🛠 How to Submit a Warranty Claim
We aim to make the process simple and hassle-free.

Step-by-step:
Provide your Order ID and necessary information for verification.

Submit photos or videos clearly showing the issue.

In some cases, the item may need to be returned for quality inspection.

Once verified:

We’ll send a brand new replacement item.

The new product will ship within 48 hours after receiving the faulty item.

A confirmation email will be sent once we receive your return.

If the issue occurs after 90 days, we may attempt to repair the item first. If repair is not possible, we’ll replace it.

Refunds are only available within our 90-day money-back guarantee period.
After 90 days, items are eligible only for repair or replacement.

❌ Warranty Exclusions
The warranty is void under the following conditions:

The item was already fully refunded.

Warranty period has expired.

Damage due to improper use, installation, or removal.

Purchase was made through unauthorized resellers.

Non-quality-related issues after 90 days.

Lost or stolen items (missing accessories must be reported within 7 days of delivery).

Free or promotional products.

🚚 Shipping Costs
Shipping costs will be the responsibility of the customer in the following cases:

Returning items for reasons other than proven defects.

International warranty claims (if the item is outside the original country of purchase).

Costs associated with unauthorized returns (not following the approved return process).

🔗 Quick Links
Contact Form: Get in touch with us

Warranty Extension: Register here

Email Support: gagacase@hotmail.com